Escape of water & flood
Burst pipes, failed washing machines, overflowing baths and storm ingress. Rapid extraction, forced drying and full reinstatement of floors, walls and ceilings.
London only · on the road in 20 minutes
Water damage, leaks and mould put right — and your insurer invoiced directly.
We are a restoration-only contractor working across every London borough. Drying, strip-out, mould remediation and full reinstatement, with the claim paperwork handled for you from first call to sign-off.
- 20 mins
- Average London response
- 1,900+
- Claims restored
- 33
- Boroughs covered
Request a site survey
Free, no obligation. We will tell you honestly whether it is worth claiming.
£5m public liability, BDMA drying principles
Phones answered day and night, all year
Adjuster-ready reports and moisture logs
What we restore
Restoration only. No extensions, no loft conversions, no distractions.
Leak detection & tracing
Thermal imaging, acoustic and moisture mapping to find the source without ripping your home apart — then the joinery, plaster and tiling to put it back.
Mould & damp remediation
Antimicrobial treatment, safe removal of contaminated materials, ventilation improvements and repainting so it does not come back next winter.
Strip-out & make good
Controlled removal of saturated plaster, screed and kitchen units, followed by schedule-of-works rebuild to pre-loss condition.
Working with your insurer
You make one phone call. We do the rest of the admin.
Most people lose weeks to their claim because the evidence is not in the format the adjuster needs. We produce it as standard, and we bill the insurer directly wherever the policy allows.
- 01
Emergency call-out
Phones answered 24/7 and a London-based team dispatched within 20 minutes of your call to stop the damage spreading.
- 02
Survey & evidence pack
Moisture readings, photographs and a costed schedule of works — the exact documentation loss adjusters ask for.
- 03
We handle the claim
We liaise directly with your insurer or adjuster, agree the scope and invoice them. You cover the excess, nothing more.
- 04
Dry, repair, reinstate
Certified drying to target moisture levels, then plastering, flooring, decorating and sign-off with a written guarantee.
- Direct billing to insurers
- Excess-only cost to you
- Written reinstatement guarantee
Where we work
London homes, London housing stock.
Victorian terraces, ex-local flats, warehouse conversions and new-build blocks all fail in different ways. Because we only work inside the M25, our teams know the party wall arguments, the freeholder consents and the borough building control quirks before they arrive.
Speak to a surveyor- Camden
- Islington
- Hackney
- Wandsworth
- Lambeth
- Southwark
- Richmond
- Kensington & Chelsea
- Westminster
- Ealing
- Barnet
- Greenwich
- Bromley
- Croydon
- Hammersmith & Fulham
- Tower Hamlets
- + all other boroughs
Mohammad Iqbal
Founder & lead surveyor · BDMA-trained
Who you are dealing with
Mohammad answers the phone. Mohammad walks your job.
Mohammad started out drying out flooded basements in Tower Hamlets eighteen years ago, spent six of those years working claims from the loss adjuster's side of the table, and set up Urgent Restorations so London homeowners would stop being the last people to find out what their own claim said.
He surveys every project personally, writes the schedule of works himself, and gives you his mobile number on day one. No call centre, no subcontracted strangers, no scope quietly cut behind your back.
- 18 years in restoration
- Ex loss-adjuster side experience
- Personally surveys every job
- Direct mobile access, day one
“If it were my mother's flat, would I sign this off? That is the only test I use.”
Common questions
Before you call your insurer
Recent London work
From soaked and stripped back to signed off.
Water coming through the ceiling right now?
Call us before you move furniture. We will talk you through making it safe.